CSW Broadband Project Update April 2014

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Bringing faster broadband to our rural areas

Project Update April 2014

If you would like a Word version of this newsletter please email broadband@warwickshire.gov.uk

Sign up to receive this e-newsletter direct to your inbox: http://www.cswbroadband.org.uk/contact-us/subscribe-to-email-newsletter

 

Topics in this edition:

Launch of first superfast broadband cabinet

New map and new 12-month plan issued 7/4

Which? Campaign for defined broadband speeds

Questions and Answers

 

Launch of first superfast broadband cabinet

CSW Broadband has launched its first superfast broadband cabinet in Snitterfield, a picturesque village in South Warwickshire. This is the first of 51 cabinets that will start to go live from April 2014. Further cabinets will follow from July and October this year. As anticipated, the rollout of superfast broadband has been accelerated and many cabinets have been brought forward from their original go-live dates. The project rollout will bring superfast speeds of a minimum 24Mbps to almost 45,000 properties, with many more properties achieving speeds of 2-23 Mbps. The latest map shows the rollout plans to 7-digit postcode level, including which areas we estimate will achieve superfast and which may fall below that level (based on the distance from the cabinet). There are still some areas that are awaiting additional funding, but this is actively being sought and the Government has offered the project £3.68m, subject to match funding being found.

 

New map and new 12-month plan issued 7/4

We have a new map on our website giving locations for rollout phases starting between now and October this year. The map also gives an indication of the speeds that are likely to be achieved. As previously, the new map does come with the caveat that telecoms infrastructure does not follow postcodes, but as the new map is created using data to 7-digit postcode level, this is more accurate than previous versions. The new rolling 12-month plan details all 51 cabinets that are included in the first phase.

The latest map can be found here

The latest 12-month plan can be found here

 

Which? Campaign for defined broadband speeds

 

The consumer campaigning organisation, Which?, is currently asking people to sign up to its latest petition which calls for Internet Service Providers (ISPs) to offer guaranteed broadband speeds. According to Which?: “three in five people experience problems with their broadband.” The article goes on to say: “Our research shows that nearly half of broadband customers have suffered slow speeds, with six in ten having to put up with these sluggish speeds frequently. And there’s more – many people just aren’t getting the speeds they were promised.”

 

Which? is calling for ISPs to:

  • Give customers written speed estimates at the start of the contract, expressed as a range and an accurate estimate for your home within that range.
  • Allow people to exit contracts without penalty at any point if they can’t get the minimum speed.
  • Fix loss of connection as quickly as possible and refund people for loss of service.
  • Cut out the jargon – give consumers information they understand and take responsibility for fixing problems, without the need for multiple contacts.

 

To find out more or to sign up to the petition visit: http://www.which.co.uk/campaigns/broadband-speed-service

 

Questions and Answers

My area is shown as green on the map, what does this mean?

This means that your cabinet has been upgraded to superfast and connected to the fibre network. It is therefore now possible to order superfast services from a wide range of providers. There are a number of different superfast packages available, including some with bundled telephone calls and even TV or sport on demand.

There may be two shades of this colour on the map, the darker shade shows which areas we estimate will achieve superfast and the lighter shade indicates which areas may fall below that level (based on the distance from the cabinet).

 

It is recommended that you consult an independent source for advice about broadband providers, such as www.MoneySavingExpert.com  – the broadband-specific information can be found here http://tinyurl.com/ob92z6m

 

To see if superfast is available in your area go to www.dslchecker.bt.com We also have a range of fact sheets and other information in our About Broadband section of our websitehttp://www.cswbroadband.org.uk/about-broadband

 

How is it that some premises will get fibre but not superfast?

By the end of the project, around 93% of premises will have access to fibre, and 91% will have access to speeds of 24Mbps and above (note: both these statistics are the result of work carried out under this project, plus commercial roll-outs). Some premises will be connected to fibre but have speeds of less than 24Mbps due to factors including the distance to their street cabinet. Additionally, some premises connected to fibre will have speeds in excess of 24Mbps as FTTC delivers speeds of up to 80Mbps.

What are you doing about getting additional funding?

The Government has announced additional funds of £3.68m to take superfast broadband coverage up to 95% (our current project will achieve 91%), however this will have to be match funded. In the current economic climate it is not easy to see where the required match funding will come from, but we have recently made a submission through the Coventry and Warwickshire Local Enterprise Partnership European Structural Investment Funds Strategy for a total of £7.85m. Unfortunately the timing of any allocation from EU funds is unlikely to meet the deadline by which we must apply for the Government funding, so we are actively investigating any and all other funding sources.

 

We are currently also looking at procurement options for the additional coverage. The areas to be covered by the additional funding will not be known until after the procurement is complete.

 

Frequently asked general broadband questions can be found on our website at:

 

http://www.cswbroadband.org.uk/the-project/frequently-asked-questions

 

Questions about the contract or rollout can be found at:

 

http://www.cswbroadband.org.uk/the-project/bduk-contract-qas

 

Send this email on to all your contacts! We need to reach as many people as possible as quickly as possible. Please send this email to your contacts and encourage them to send it further. It’s probably best to remove the contact details above our logo at the top of the email otherwise it could get to be a very long string before the email itself appears!

 

CSW Broadband now on social media – come and join the conversation

We are now on the major social media channels and are already creating a buzz. Join in for up-to-date information and an opportunity to influence how the project develops

 

Facebook Page –  https://www.facebook.com/CSWSuperfastBroadband

Twitter – https://twitter.com#!/cswbroadband

LinkedIn –  http://www.linkedin.com/groups/CSW-Superfast-Broadband-4403473

 

If you do not wish to receive these updates in future please respond tobroadband@warwickshire.gov.uk stating “UNSUBSCRIBE” in the subject

 

CSW Broadband is a partnership between Warwickshire County Council, Solihull Metropolitan Borough Council, Coventry City Council, BT and Department for Culture Media & Sport. Logos have been removed to reduce file size for emailing.
This transmission is intended for the named addressee(s) only and may contain sensitive or protectively marked material up to RESTRICTED and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this transmission in error please notify the sender immediately. All email traffic sent to or from us, including without limitation all GCSX traffic, may be subject to recording and/or monitoring in accordance with relevant legislation.

CSW Broadband – Project Update February 2014

CSW_Logo

Bringing faster broadband to our rural areas

Project Update February 2014

Please spread the word!

 

If you would like a Word version of this newsletter please email broadband@warwickshire.gov.uk

 

Sign up to receive this e-newsletter direct to your inbox: http://www.cswbroadband.org.uk/contact-us/subscribe-to-email-newsletter

 

Topics in this edition:

 

First communities to benefit from superfast announced

Additional funding

Questions and Answers

 

First communities to benefit are announced

 

From Spring 2014, superfast fibre-based broadband will start to become available for the first time in parts of Alderminster, Fillongley, Henley-in-Arden, Kineton, Quinton, Long Marston, Snitterfield and Welford-on-Avon. In addition, fibre will also ‘go live’ in areas of Stratford-upon-Avon and Wellesbourne not already enabled by any commercial rollout.

 

CSW Broadband will connect around 40,000 additional premises in the project area to superfast broadband with download speeds of up to 80 megabits per second (Mbps) and uploads of up to 20Mbps.

 

Further updates about the rollout will be made in the coming weeks via our newsletters and the CSW Broadband website: http://www.cswbroadband.org.uk.The combined commercial and CSW Broadband rollouts will result in 91 per cent of the area’s homes and businesses being able to access superfast broadband. On completion of the CSW Broadband rollout, all premises within Coventry, Solihull and Warwickshire will be able to access a minimum of 2Mbps, but in practice this could be up to 23.9 Mbps (above which it is classified as superfast).

 

We recognise that this project is a stepping stone to the EU targets for 2020 of all Europeans having access to broadband above 30 Mbps (which is above the current upper threshold) and 50% connected to and using 100 Mbps, but additional funding will be required to make this happen (see below).

 

Additional funding

 

The government has announced funds of £250m to take superfast broadband coverage up to 95% (our current project will achieve 91%), but we do not as yet know when or how this money will be made available. In addition we are actively investigating any and all other funding sources, and have recently made submission through the Coventry and Warwickshire Local Enterprise Partnership European Structural Investment Funds Strategy for a total of £7.85m. We aim to increase the fibre footprint as soon as more money becomes available.

 

Release of more detailed information

 

 

We have been working for some time now to offer more detailed information so that residents can have greater visibility of what is planned. One of the main problems we face is that the data we are given is detailed by postcode, but telecoms infrastructure clearly does not follow postcodes. In fact, as the surveys progress we are finding that we have some postcodes that are served by a number of cabinets, and some cabinets that serve properties in more than one postcode. When you factor in the fact that some properties may be served by exchanges or cabinets that are several miles away you can see the difficulties.

 

The reason for this state of affairs is that when the original copper telecoms systems were developed it was often the big houses that had telephones first, and these were connected back to an exchange (which would have been manned by real people!) As more properties were built, cabinets were introduced at strategic points to enable better management of the network, and over recent years as more developments have been built so more cabinets have been installed. At the most extreme end of things we have a property in Stratford that is connected to the Rugby exchange, and in many cases two neighbouring properties may be served by different cabinets, with one of them being a considerable distance away.

 

Because voice transmissions are not sensitive to distance in the way that data signals are, the distance of a property from its supporting infrastructure was of little importance. However, with the advent of broadband this has all changed as signals can degrade over as little as 750m, meaning that superfast speeds will only be achieved by those properties that are closest to the cabinet.

 

We will soon be providing the means for people to check through the website which cabinet they are connected to, and therefore if they will benefit from the current upgrade programme. We can only do this for those cabinets where we are sure of the location (thanks to your fantastic responses to our previous requests), and so will also be showing where we still require further cabinet locations

Questions and Answers

 

Why have you gone to these areas first?

 

The aim of the programme is to achieve the best possible broadband coverage for the project area with the resources available and to achieve best value for money. The rollout strategy is based on engineering logic taking into account many factors including local geography, demographics and planning requirements, the existing engineering infrastructure and the availability of suitable technologies to provide a service. It’s not possible with a programme of this size to plan every area at the same time so some areas will be enabled before others. We do try to work in one particular area for efficiency reasons but other than that there is no specific reason why we have chosen these locations first. You have to start somewhere!

 

So once my new cabinet is in place does that mean I can get superfast broadband?

 

Not immediately. Standing the cabinet is part of the story, it then has to be connected back to the exchange. Usually this is relatively straightforward, but sometimes there are issues such as blocked ducts. These are more common in the rural areas where the fibre runs back to the exchange are likely to be longer and where vehicles driving over grass verges can cause substantial damage to ducting.

 

Once my cabinet is connected to the exchange, what then?

 

That is entirely up to you. We are installing a wholesale network, which means that any Internet Service Provider (ISP) can offer you broadband and there are a wide range of packages available. Do check though that you are able to actually achieve the speeds that are advertised as the geographic issues mentioned above will apply in all cases.

 

To see the list of ISPs visit http://www.cswbroadband.org.uk/about-broadband/alternative-providers-and-isps.

 

For the BT broadband availability checker visit: http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput

 

Frequently asked general broadband questions can be found on our website at:

 

http://www.cswbroadband.org.uk/the-project/frequently-asked-questions

 

Questions about the contract or rollout can be found at:

 

http://www.cswbroadband.org.uk/the-project/bduk-contract-qas

 

Send this email on to all your contacts! We need to reach as many people as possible as quickly as possible. Please send this email to your contacts and encourage them to send it further. It’s probably best to remove the contact details above our logo at the top of the email otherwise it could get to be a very long string before the email itself appears!

 

CSW Broadband now on social media – come and join the conversation

We are now on the major social media channels and are already creating a buzz. Join in for up-to-date information and an opportunity to influence how the project develops

 

Facebook Page –  https://www.facebook.com/CSWSuperfastBroadband

Twitter – https://twitter.com#!/cswbroadband

LinkedIn –  http://www.linkedin.com/groups/CSW-Superfast-Broadband-4403473

 

If you do not wish to receive these updates in future please respond to broadband@warwickshire.gov.uk stating “UNSUBSCRIBE” in the subject

 

CSW Broadband is a partnership between Warwickshire County Council, Solihull Metropolitan Borough Council, Coventry City Council, BT and Department for Culture Media & Sport. Logos have been removed to reduce file size for emailing.

CSW Broadband – Project Update January 2014

CSW_Logo 

Bringing faster broadband to our rural areas

Project Update January 2014

Please forward this email to your contacts –
we need to spread the word!

 

If you would like a Word version of this newsletter please email broadband@warwickshire.gov.uk

 

Sign up to receive this e-newsletter direct to your inbox: http://www.cswbroadband.org.uk/contact-us/subscribe-to-email-newsletter

 

Topics in this edition:

 

State Aid approval finally received

Additional funding – details still awaited

Big build video on website – text version of the script

Warwickshire’s  Rural Growth Network (RGN)

Coventry Voucher Scheme

Questions and Answers

 

State Aid approval finally received

CSW Broadband has finally received State Aid approval for the additional £750,000 that was brought into the project during the procurement process. This means that we are able to intervene in the areas that qualify as “white” – i.e. as having no planned commercial provision of superfast broadband. The map that was posted to the website in November still stands, and will be updated as we gain greater certainty over which area will be receiving superfast broadband.

 

Additional funding – details still awaited

The Government has announced that an additional £250m funding will be made available to bring superfast broadband coverage in the UK up to 95% by 2017. However, no details have been released yet as to how the money will be allocated. We understand that there will be a match-funding requirement but it is unclear as to how that will be met, especially given the national state of Local Authority finances.

 

CSW Broadband is working with the Local Enterprise Partnership (LEP) on the development of the Strategic Economic Plan, which will set the priorities for action over the next few years. We are also working with the LEP on the European Structural Investment Fund Strategy, which we hope will enable us to attract EU funding to help with the broadband rollout. In the meantime, 2017 is getting ever closer and the sooner we are able to get on with planning further rollout the sooner we will benefit from economies of scale as we can run that provision as part of our current project. The longer we have to wait the higher the costs will be.

 

Text of The Big Build video

We have an excellent video on our website which explains how the network will be built and rolled out. However, not everybody is able to see the video, so in response to requests here is the text:

 

The big build to bring superfast broadband to the UK is complex and it takes time for a town or telephone exchange area to be upgraded. Here’s how it works in a typical exchange area:

 

The broadband many of us have today travels on copper lines from the telephone exchange, usually via a Green Road side cabinet to your home or business. The first piece in the superfast broadband jigsaw is the installation of fibre to the cabinet or FTTC technology. This is where fibre optic cable is brought from the telephone exchange building to new green roadside cabinets.

 

From the cabinet it then travels over the existing copper line into your business or home. Download speeds of up to eighty megabits per second will be possible via this type of connection.

 

In some areas it will be possible to install another type of cutting-edge technology called fibre to the premises or FTTP. This is the second piece in the jigsaw.  Here fibre is brought directly from the exchange into businesses and homes, bypassing the copper network completely. This will bring even faster download speeds up to 300 megabits per second.

 

Next will come solutions for exchange only lines. These connect premises which are very close by or perhaps much further away directly to the Exchange Building.

 

Finally there will be some places where it will not be possible to install a fibre optic connection.  BT is trialling alternative technologies to bring faster broadband to these areas, such as wireless, satellite and TV white spaces. BT’s advanced copper broadband Ethernet services will also play an important role as they continue to be rolled out across the UK.

 

Crucially BT’s network is open to all communications providers. This provides customers with a choice of service providers, keeping competition high and prices low.

 

In reality each of the technologies that make up the jigsaw will become available in different areas at different times. Not all of one area will go live on the same day, and not every technology will be used in each area.

 

But when the jigsaw is complete the UK will have one of the best superfast broadband infrastructures in the world – which will last for decades to come.

 

We would strongly recommend taking a look at the video if you can as the graphics really do bring the build to life. It’s available from our home page: http://www.cswbroadband.org.uk  

 

Warwickshire’s  Rural Growth Network (RGN)

Warwickshire’s rural areas have good business start-up rates.  However, these businesses tend to remain small and fail to experience growth, so the Warwickshire Rural Growth Network has funded a number of partners and projects which aim to help existing rural businesses grow and is doing this by:

  • ·       Providing specialist coaching, mentoring and networking;
  • ·       Putting a focus on innovation and technology;
  • ·       Providing a range of finance opportunities and specialist advice to help businesses access the right one for them; and
  • ·       Creating a new Rural Innovation Centre at Stoneleigh Park, linked to further centres in north and south Warwickshire.
  • ·       The RGN is also providing support for new start-ups and there are specific targets for women-led enterprise in the start-up support, business growth, small business loan and micro enterprise grants activities.

 

The RGN estimates that these activities will result in: 400 businesses assists, 120 new business start-ups and 500 new or safeguarded jobs by March 2015.

 

For more information on the activities of the RGN and the areas of Warwickshire included in the RGN area, please look at the website:  www.warwickshire.gov.uk/ruralgrowthnetwork  or call on 01926 412709

 

Coventry Voucher Scheme

This month Coventry City Council is launching a £2.6m scheme which is funded by BDUK under the Super Connected Cities programme. The project will offer superfast broadband connection vouchers to SME’s in the City. This is a great opportunity for businesses to claim up to £3,000 (excl. vat) towards the connection costs associated with upgrading their broadband.  This may involve a range of technologies including cabinet upgrades or fibre on demand (where available) or even wireless. It should be noted that under the terms of the funding this offer is only available to businesses located within the Coventry City Council area and that timescales are short since the project ends in March 2015. For more information visit https://www.connectionvouchers.co.uk

 

Questions and Answers

 

My area was to be covered under the commercial rollout by now but BT say they won’t be doing it. What can you do to help?

Unfortunately the current funding does not cover this cabinet as it was stated as being covered under the commercial rollout. However, any information relating to a cabinet that is in a commercial area but not being upgraded is useful as it allows reclassification for inclusion into the project’s intervention area.  The availability of new money which is due to be announced shortly by the Government is designed to address issues such as this. As soon as we receive details of the new money we will be starting work to model where this can be spent.

 

When will the project be complete by?

The network deployment under the current funding is planned to be completed by Spring 2016

 

There is still a large area in the region that will not be included in the fibre roll-out either as part of this project or as part of the commercial roll-out and yet communities in these areas are crying out for improved broadband speeds.  What plans if any do you have for addressing this?

This project is a stepping stone to the EU targets for 2020 of all Europeans having access to broadband above 30 Mbps and 50% connected to and using 100 Mbps. Additional government funds are proposed in the future to enable this to happen and we aim to increase the fibre footprint as soon as money is available.

 

Frequently asked general broadband questions can be found on our website at:

 

http://www.cswbroadband.org.uk/the-project/frequently-asked-questions

 

Questions about the contract or rollout can be found at:

 

http://www.cswbroadband.org.uk/the-project/bduk-contract-qas

 

Send this email on to all your contacts! We need to reach as many people as possible as quickly as possible. Please send this email to your contacts and encourage them to send it further. It’s probably best to remove the contact details above our logo at the top of the email otherwise it could get to be a very long string before the email itself appears!

 

CSW Broadband now on social media – come and join the conversation

We are now on the major social media channels and are already creating a buzz. Join in for up-to-date information and an opportunity to influence how the project develops

 

Facebook Page –  https://www.facebook.com/CSWSuperfastBroadband

Twitter – https://twitter.com#!/cswbroadband

LinkedIn –  http://www.linkedin.com/groups/CSW-Superfast-Broadband-4403473

 

If you do not wish to receive these updates in future please respond to broadband@warwickshire.gov.uk stating “UNSUBSCRIBE” in the subject

 

CSW Broadband is a partnership between Warwickshire County Council, Solihull Metropolitan Borough Council, Coventry City Council, BT and Department for Culture Media & Sport. Logos have been removed to reduce file size for emailing.

This transmission is intended for the named addressee(s) only and may contain sensitive or protectively marked material up to RESTRICTED and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this transmission in error please notify the sender immediately. All email traffic sent to or from us, including without limitation all GCSX traffic, may be subject to recording and/or monitoring in accordance with relevant legislation.